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We are your ITSM solutions expert team!

As specialists in IT Service Management software integration and support, SEI is a partner of Combodo for providing and integrating iTop in Canada (Montreal, Quebec, Ottawa & Toronto) and the United States.

An ITSM solution that meets your needs

Familiar with these issues?

  • The default installation is not operation-ready
  • You uncover hidden fees with each new request
  • You have trouble getting support from your vendor
  • Updates are always an unpredictable venture.
  • Too many unused or complex features

We understand the ITSM
issues you face!

Our experience shows that choosing the most appropriate ITSM solution is complex and yet fundamental. That’s why we trust iTop for its power and flexibility.

100% Customizable

Upgrade iTop without impacting its core. Modify iTop without writing a single line of code using ITSM Designer, a high-performance customization tool! Updates and modifications are guaranteed.

100% Affordable

iTop is deployed without blowing your budget. Under open-source license, you don't have to pay any additional cost per user. You can rest assured that your ITSM solution can be used without any constraints. Deploy and enjoy as much as you like!

100% Web

No client installation is required, iTop is a fully web-based solution. Its responsive user portal is designed to fit your screen.

100% Human

Deploy iTop smoothly, at your own pace. iTop is not a Rube Goldberg machine. Gain momentum throughout the implementation of your solution.

Start with iTop now!

Our ITSM services

iTop provider, a Combodo software

We offer you a solution that suits your profile and the needs of your organization among the business editions of iTop: Essential, Professional and Enterprise.

iTop integration and consulting services.

We offer a full range of professional services to successfully deliver your ITSM project. No matter the scale of the task at hand, trust our team of iTop experts to support you in your endeavors.

Who can benefit from our ITSM services?

We provide our services in Canada as well as in the United States where we respond to the growing needs in IT service management, call centers and customer support centers covering the following sectors:

  • Banking and Financial Services
  • Education
  • Retail and Customer services
  • Hospitals and Social Services
  • Industries and Mines
  • Information Technology
  • Aeronautics, Rail and Automotive

These organizations trust iTop

Source :

What sets us apart from our competitors?

To us, your ITSM project is not just a technological project, but a human project above all. It is the human factor that will make your ITSM project a success.

An ITSM solution alone will never guarantee the performance of your organization but will always be there to support your business.

This is why we believe the human is at the heart of any ITSM project and he should work in sync with the ITSM solution, not the other way around. That’s our difference!

Find out how we can help you.