iTop Consulting Services
A reliable team to integrate and support your iTop ITSM solution
The SEI team offers you advanced and unique expertise in iTop configuration and integration. With our knowledge and experience of ITSM and ITIL, you benefit from all the potential of your iTop solution. The results will allow you to stand out from the competition and go even further!
SEI Team, your ITSM iTop project partner
SEI works with your team to ensure that your iTop is fully operational and meets your IT service management requirements. Our services cover all your needs.
Configuration
Few ITSM solutions are natively operational without advanced and time-consuming configuration. iTop makes it easy to get started immediately and allows you to configure it at your own pace. SEI is happy to help you manage your iTop to make the most of all its features.
Customization
As the expression says "My Coffee, My Way!", you may want to tailor your ITSM solution to your taste. An ITSM project often requires a flexible solution to meet specific needs. Because each organization is unique, iTop offers you a wide range of customization options. Therefore, our team of experts adapts your solution to the reality of your activities as well as to the best practices of the ITIL® framework.
How-tos and Coaching
Mastering an ITSM solution may appear to be restricted to insiders. iTop is easy to use, user-friendly and intuitive for your users. We will happily share our expertise with you for an optimal and autonomous use of iTop.
Evolution
Updating your ITSM solution can sometimes be a major challenge. Fortunately, iTop is built so that upgrades are made without surprises, especially since SEI team will assist you in assessing potential impacts and will work with you to ensure a smooth update.