As a business grows and evolves, it generally has to equip itself accordingly and acquire computer equipment. Of course, having an IT infrastructure consisting of computers and other technological devices
The IT world remains nebulous for many people. Everybody knows the basics, but when it comes to differentiating the various components of an IT infrastructure, things get a little more
In its briefest definition, ITSM (IT Service Management) could be described as the management of all the activities involved in designing, creating, supporting and improving IT services in a company.
IT management is now a vital part of many business sectors where technological development is in full swing. Companies that rely on computer systems have no choice but to adapt
We are often asked in the course of our activities, “Why use an ITSM solution? ” There are questions among organizations about the need for such a tool. It is